Thank you for visiting MetLife Stadium website (the "Site), which is owned and operated by New Meadowlands Stadium Company, LLC ("NMSC"). NMSC wants your experience on this Site to be enjoyable, useful and of course secure. We value your privacy and are committed to the security of the Site and protecting any personal information you may transmit through our Site. This Privacy Policy ("Policy") tells you what information we may collect from you, how that information may be used and how you can contact us with any questions or concerns. Personal information means information that can be used to identify you personally or discloses personal information about you and includes, for example, your name, mailing address, email address, telephone and cell phone numbers, birth date, and credit card and other financial information that may be necessary for processing orders.
It is important that you read and understand this Policy before submitting any personal information to us or our business partners. We reserve the right to amend this Policy from time to time. Any amendments will be posted at this web address and will be effective when posted. Your continued use of this Site following the posting of any amendment shall constitute your acceptance of the Policy amendment.
By using this Site and submitting any personal information, you consent to the collection and use of your personal information as further described in this Policy. If you do not agree with this Policy, please do not provide any personal information to us. Your use of any part of the Site acknowledges your acceptance of the terms of this Policy and the manner in which NMSC collects, uses and discloses your personal information in accordance with this Policy. This Policy applies only to personal information collected on the Site but does not apply to any other information you may submit to any of our third-party business partners through their own web sites (such as for ordering tickets). If you do submit personal information to third party sites to which this Site links, it is important that you read and fully understand the privacy policies of those other sites before entering into a transaction or submitting any personal information.
This site is operated in the United States. If you are a resident of the European Union or other location outside the United States, please be advised that any information you provide will be transferred to the United States. By using this Site, you consent to this transfer and to the use of the personal identifiable data you submit as described in this Policy.
INFORMATION COLLECTED AND HOW WE COLLECT IT
We may collect non-personally identifiable information about you in a number of ways, including tracking your activities through your IP address and computer settings. We may also ask you to provide certain non-personally identifiable information about yourself, such as your age, household income, buying preferences, etc. We do not collect any personal information about you unless you voluntarily submit such information to us. We will require basic contact information from you (name, address, email address, phone number), for example, if you participate in any online survey, fill out a registration form, enter an online sweepstakes, subscribe to receive promotional offerings, subscribe to receive any newsletters or notices, reserve stadium club space, or purchase stadium suites. Purchases will also require the secure submission of credit card payment information.
We may also track your interactions with us, such as your activity on this Site and other web sites you may visit before or after our Site, through use of cookies and other technology such as web server logs. We do this to improve your overall customer experience, provide you with better service, and assist NMSC with internal research and reporting purposes.
A web server log is a file where website activity is stored. Cookies are small pieces of information stored on your hard drive, not on the Site. Cookies do not spy on you or invade your privacy, and they cannot fool your hard drive and steal information. Rather, they help to improve your ability to navigate the Site easily. We may use cookies to deliver specific content, consistent with your interests, and to allow you to avoid re-entering all your registration data at each connection. You have the ability to disable cookies through your web browser, but this may affect your experience using our Site. We may allow other companies that are presenting advertisements or providing services on the Site to set and access cookies on your computer, but those companies' use of cookies will be covered by their own privacy policies, not ours. We may also use your IP address to help diagnose problems with our server and to better administer our Site.
Apart from any personal information that identifies you, we may also collect statistical data through the Site, such as how many people visit the Site, what pages they visit, where they come from, how long they stay, what transactions they may enter into, what services they may subscribe to, the types of purchases, etc. This data is collected on an aggregate, anonymous basis, through the use of cookies and/or Internet server logs, and does not contain any personal information. We may use this anonymous or aggregated data for any purpose, including for research and marketing purposes, and may also share such data with our business partners and other third parties such as advertisers.
HOW WE USE YOUR INFORMATION
By providing any personal information to us on the Site, you agree that such information may be used by NMSC, its affiliates and partners for purposes of providing information about upcoming sporting and entertainment events, offering newsletters and other subscription services, facilitating ticket purchase through third party ticket brokers, offering discounts and gift certificates, promoting services and products or providing new services and products, conducting surveys, providing special gift offerings, conducting games and sweepstakes, and other similar purposes. Except as provided in this Policy, we will never sell, lease or share your personal information with anyone else.
In general, we will only use the information you provide to us for the purpose for which such information was provided. At times, however, we may provide access to your personal information to select third parties that assist us in providing services or for other legitimate business purposes. For example, we may provide access to certain information to companies providing administrative services to us, including for billing, sales and marketing, market research, fulfillment, data storage, analysis and processing, accounting and legal services. We may also provide access to third parties who assist us in providing targeted advertising. The frequency of such access depends on our business needs, and third parties who have such access are subject to confidentiality agreements with NMSC and are prohibited from using the information for any other purpose, including their own marketing.
PERMITTED DISCLOSURE OF PERSONAL INFORMATION
Individuals who may have authorized access to information you submit through the Site include NMSC employees, agents and affiliates of NMSC. We limit such access to those individuals who need to review it in order do their job.
Your personal information may also be used by us to contact you when necessary. Your personal information will only be shared with our business partners that are not affiliated with NMSC if (a) it is necessary for us to provide our services or conduct business activities relating to our services, or (b) if you opt-in to receive communications or offers from such third parties. You may at any time opt-out of receiving future mailings from NMSC and our business partners by following the instructions set forth in the opt-out section below.
You agree and acknowledge that we may access, preserve and disclose your personal information if we are required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce our Terms of Service, this Policy, or other contracts with you; (c) respond to claims that any content you may provide violates the rights of third parties; (d) respond to your requests for customer service; or (e) protect the rights, property or personal safety of NMSC, its affiliates and agents, its users and the public. We may also disclose information to law enforcement agencies in emergency circumstances, where the disclosure of such information is consistent with the types of emergency disclosures permitted or required by law.
You also agree and acknowledge that NMSC has the right to disclose and transfer all of your personal another information to a successor company in connection with any merger or acquisition of NMSC or any sale of all, or any portion, of our business or assets.
UPDATING YOUR INFORMATION
If you need to change or update any information you have provided to us through this Site, please email us at info@metlifestadium.com. To the extent such information is also stored in other databases operated by third parties, we cannot always ensure that such corrections or deletions will reach the other databases. We will use all reasonable efforts to ensure that your information is removed from or corrected in our records.
OPT-IN/OPT-OUT
This Site offers certain services and products that may be of interest to you, such as subscribing to newsletters and the receipt of offers or other communications from NMSC and its business partners. You may "opt-in" to receive such subscriptions or offers through this Site. If you provide any personal information through this Site and later decide that you would like to cancel such subscriptions or not receive further communications from us or our business partners, you can opt-out at any time by (a) following the opt-out link contained in our newsletter or other mailings from us or our business partners; (b) by sending us an email at info@metlifestadium.com; or (iii) writing to us at: New Meadowlands Stadium Company, Attn Marketing, One MetLife Stadium Drive, East Rutherford, NJ 07030.
THIRD PARTY LINKS
This Site provides certain links to one or more third-party sites for ticket purchases. As a convenience, the Site may also contain links to other unaffiliated third parties with whom NMSC has business relationships (for example, sites that offer discounts for certain products, offer other subscription services or offer promotions) and, on an opt-in basis, we may share information with such business partners so they may offer you special offers or promotions. If you visit a third party site by clicking on a hyperlink on our Site, you will be subject to that third party site's privacy policy. We encourage you to review that website's privacy policy before providing any personally identifiable information. The companies controlling these third party sites are solely responsible for ensuring compliance with all applicable laws, regulations and rules.
PUBLIC FORUMS
In the event this Site makes available to users any forums or message boards, please remember that any information you may disclose in these areas becomes public information and you should therefore exercise caution when deciding to disclose any personal information on a public forum.
CALIFORNIA RESIDENTS ADDITIONAL PRIVACY RIGHTS
California law permits visitors who are California residents to request certain information respecting our disclosure of personal identifiable information to third parties for their direct marketing purposes. To make such a request, please do so by sending us an email at info@metlifestadium.com; or (iii) writing to us at: New Meadowlands Stadium Company, Attn Marketing, One MetLife Stadium Drive, East Rutherford, NJ 07030.
INFORMATION FROM CHILDREN
NMSC strictly adheres to the requirements of the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect or use any personal information from children under 13 that is voluntarily provided without verifiable parental or legal guardian consent, such as by requiring a parent to fax a signed consent form, send an email that can only be opened with a PIN number supplied upon extending parental consent, or submission of a credit card number (the card will not be charged) for verification purposes only. The validity of any parental or guardian consent shall be assessed in our sole discretion consistent with the requirements of applicable law. A parent or legal guardian may revoke previously extended approval at any time or can instruct us to delete a child's personal information or to stop collecting or using such information by contacting us at info@metlifestadium.com. By giving such consent, the parent or legal guardian agrees that his or her child's personal information may be shared with NMSC in accordance with this Policy for purposes of offering discounts, promoting services and products, providing news on upcoming events, providing programming schedules, conducting surveys, providing special gift offerings, offering ticket discounts, and conducting games and sweepstakes. If a parent or legal guardian decides not to authorize the online collection or use of personal information as described in this Policy, the child may still be able to participate in certain offerings, discounts, games and sweepstakes with submitting any personal information, such to the specific terms of such offerings, discounts, games and sweepstakes. We will not condition a child's participation in any activity on the Site on the child's disclosing more information than is reasonably necessary to participate in that activity.
SECURITY
This Site contains a secure area for our premium guests where they can input in their account information and pre-order food, beverages and other items. All unique user names and passwords assigned to our premium guests shall not be shared with other persons and remain the property of NMSC.
In certain areas, we use industry-standard SSL encryption to protect data transmissions. We also use a firewall to keep unauthorized users from accessing information within the NMSC computer network.
LEGAL AGREEMENT, JURISDICTION AND VENUE
This Policy is part of our Site Terms of Use and is subject to all the terms and conditions of those Terms of Use
CONSISTENT WITH THE TERMS OF USE, YOU AGREE THAT WITH RESPECT TO ANY AND ALL DISPUTES OR CLAIMS THAT ARISE BETWEEN YOU AND NMSC OR ITS AFFILIATES OR AGENTS REGARDING YOUR USE OF THE SITE OR THIS POLICY, (A) SUCH DISPUTES OR CLAIMS SHALL BE RESOLVED ACCORDING TO THE LAWS OF THE STATE OF NEW JERSEY, AND (B) YOU AND NMSC CONSENT TO THE EXCLUSIVE PERSONAL JURISDICTION IN THE FEDERAL AND STATE COURTS OF NEW JERSEY.
CONTACTING NMSC
If you have any questions about this Policy, the practices of this Site or NMSC, or your dealings with this Site, you can contact us by sending us an email at info@metlifestadium.com; or (iii) writing to us at: New Meadowlands Stadium Company, Attn Marketing, One MetLife Stadium Drive, East Rutherford, NJ 07030.
© 2009 New Meadowlands Stadium Company, LLC. All rights reserved.
Effective date: March 1, 2009